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Privacy policy

Digital ROI Factory puts the protection of personal data at the heart of its missions and the services offered to you.
This Policy sets out the principles and guidelines for the protection of your Personal Data and is intended to inform you about:

– The Personal Data that Digital ROI Factory collects and the reasons for this collection
– The way in which these Personal Data are used
– Your rights to the Personal Data about you.

This Policy applies to all Digital ROI Factory services, excluding any partner sites.

How does Digital ROI Factory take data protection into account Personal ?

Digital ROI Factory undertakes to take into account the protection of your Personal Data and your privacy when designing new products or services that are available to you. To this end, measures to ensure the protection of your Personal Data are implemented, in particular to ensure the security and ensure the respect and proper exercise of your rights.

1. What personal data is used by Digital ROI Factory ?

Digital ROI Factory undertakes to collect only data strictly necessary for the realization of the services subscribed.
In the event that optional data is requested, Digital ROI Factory will clearly inform you about the Personal Data necessary to perform the service subscribed and those voluntarily provided by you.
Personal Data is collected directly from you and is only used for the purposes that have been brought to your attention. Personal data is used to offer you other services only if you have agreed to receive commercial communications.

2. How is the collection of personal data of minors?
Some services may be used by minors. In this case, minors must obtain the consent of their parents or legal representatives. To which services or companies your data is communicated Personal?

3. Your data may be transmitted:

  • Internal services of Digital ROI Factory:
    the departments that are in charge of the execution of the subscribed services, in particular customer service, sales administration …
  • To external service providers at Digital ROI Factory: technical service providers, including subcontractors;
  • To commercial partners of Digital ROI Factory, after you have previously informed and allowed you to express your choice through a checkbox.

4. Can your Personal Data be transferred outside the European Union?

Digital ROI Factory carries out all the processing of your Personal Data on the territory of the European Union (EU).

However, for certain specific services, Digital ROI Factory may use subcontractors established outside the EU. Certain Personal Data can then be communicated to them for the strict needs of their missions. In this case, in accordance with the regulations in force, Digital ROI Factory requires its subcontractors to provide the necessary guarantees for the supervision and securing of these transfers, in particular by signing standard contract clauses of the European commission.

5. How long does Digital King Factory keep your Personnal datas?

The retention period of your Personal Data depends on the service subscribed.
Digital ROI Factory undertakes not to keep your Personal Data beyond the time necessary to provide the service.

6. Are your Personal Data protected?

Digital ROI Factory undertakes to take all measures to ensure the security and confidentiality of the Personal Data and in particular to prevent it from being damaged, deleted or unauthorized third parties having access to it.

Furthermore, in the event of a security incident affecting your Personal Data (destruction, loss, alteration or disclosure), Digital ROI Factory undertakes to comply with the obligation to notify personal data breaches, particularly with the CNIL.

7. What are your rights on your Personal Data?

You have the right at any time to exercise with Digital ROI Factory the rights provided for by the applicable regulations applicable to personal data, subject to fulfilling the conditions:

  • Right of access: you may have communication of your Personal Data subject to processing by Digital ROI Factory;
  • Right of rectification: you can update your Personal Data or have your Personal Data processed by Digital ROI Factory;
  • Right to object, including receiving commercial communications: you may express your desire to no longer receive commercial communication from Digital ROI Factory or request that your Personal Data be no longer subject to processing;
  • Right to erasure: you can request the deletion of your Personal Data; Right to limitation: you can request the suspension of the processing of your Personal Data;
  • Right to portability: you can ask Digital ROI Factory to recover your Personal Data in order to dispose of it.

When subscribing for a service or collecting your Personal Data, you are given the address (postal and / or electronic) to which you send your request for the exercise of your rights. All requests must be accompanied by proof of identity. Digital ROI Factory undertakes to respond to your requests for the exercise of your rights as soon as possible and in any event in compliance with legal deadlines.

8. Does Digital ROI Factory appoint a Data Protection Officer?

The appointment of a Data Protection Officer testifies to the commitment of Digital ROI Factory to the protection, security and confidentiality of the Personal Data of its customers.

You can contact the Data Protection Officer at the following address:

Alexandre Heyman 7 rue de la Liberté 94340 Joinville Le Pont


Each term beginning with a capital letter has the meaning given to it below. “Privacy Policy “and “Policy” means this Policy describing the measures taken for the processing, operation and management of your Personal Data and your rights as a data subject.

Personal Data”: Refers to any information relating to you that identifies you directly or indirectly.

Processing“: Refers to any transaction or set of transactions applied to your Personal Data.

“Processing Manager”: Refers to the person at Digital ROI Factory who processes your Personal Data.

Personal Data Violation” means a breach of security resulting in accidental or unlawful destruction, loss, alteration, disclosure or unauthorized access to your Personal Data.

Recipient“: Refers to the service or company that receives communication and can access your Personal Data.

Notre adresse

29 Avenue de la Liberté
94300 Vincennes France
Téléphone: 00 33 6 89 42 46 33